Privacy Policy

This Privacy Policy describes how Adala Creations ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information, including:

• Personal Information: Name, email address, phone number, company name, job title.
• Payment Information: Billing address, payment card details (processed through secure third-party processors).
• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Pages visited, time spent, clickstream data.
• Cookies and Tracking Data: As described in our Cookie Policy.

2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out forms, register for an account, make a purchase, or contact us.
• Automated Technologies: Through cookies, server logs, and similar technologies when you interact with our website.
• Third Parties: From analytics providers (e.g., Google Analytics), payment processors, and business partners.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.
• To process transactions and send transaction notifications.
• To communicate with you, including responding to inquiries and sending service-related notices.
• To improve our website and services (analyzing usage trends).
• To prevent fraud and enhance security.
• To comply with legal obligations.

4. Legal Basis for Processing (For EU/UK Users)

We process personal data based on:

• Contractual Necessity: When providing services (e.g., website development, hosting).
• Legitimate Interests: For fraud prevention, security, and improving our services.
• Consent: For marketing communications or non-essential cookies (you may withdraw consent anytime).

5. Data Sharing and Third Parties

We may share data with:

• Service Providers: Payment processors (e.g., Stripe, PayPal), hosting providers, and analytics tools.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In case of merger, acquisition, or asset sale.

We never sell your personal data to third parties.

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country, where data protection laws may differ. For transfers from the EEA/UK to countries not deemed adequate by the European Commission, we implement safeguards such as standard contractual clauses.

7. Data Retention

We retain personal data only as long as necessary, including:

• Customer Data: 3 years after last activity (or as required by contract).
• Financial Records: 7 years (for tax compliance).
• Website Analytics: 26 months (anonymized afterward).

Data may be retained longer if required by law (e.g., litigation holds).

8. Your Data Protection Rights

Depending on your location, you may have:

• Right to Access/Portability: Request a copy of your data.
• Right to Rectification: Correct inaccurate data.
• Right to Erasure: Request deletion under certain conditions.
• Right to Restrict Processing: Limit how we use your data.
• Right to Object: Object to certain processing activities.
• Right to Opt-Out (CCPA): Say no to "sale" of your data (if applicable).

To exercise these rights, contact us at info@adalacreations.com . We may need to verify your identity before processing requests.

California residents may opt out of data "sales" (if any) by contacting us at info@adalacreations.com or through our "Do Not Sell My Personal Information" link (if applicable).

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date below indicates when revisions were made. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Effective Date: 13/06/2025